Privacy Policy

Privacy Policy for Colorado Oxygen Services LLC.

Effective Date: 1/1/2023

At Colorado Oxygen Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our medical oxygen concentrator repair and sales services. Please read this Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, address, email address, phone number, and payment details when you engage with our services.

1.2. Equipment Information: We may collect information about your medical oxygen concentrator, including model, make, serial number, and any relevant details necessary to provide repair services or complete sales transactions.

1.3. Usage Data: We may collect non-personal information about your interactions with our website, including IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website and enhance user experience.

2. Use of Personal Information

2.1. Service Provision: We use your personal information to provide medical oxygen concentrator repair services, process sales transactions, and communicate with you regarding your inquiries, orders, or repair progress.

2.2. Improving our Services: We may analyze aggregated usage data to understand customer preferences and improve our services, including website functionality, customer support, and overall user experience.

2.3. Marketing and Promotions: With your consent, we may use your personal information to send you promotional offers, updates, or newsletters about our products and services. You may opt out of receiving marketing communications at any time.

3. Sharing of Personal Information

3.1. Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processing, shipping, and customer support. These service providers have access to personal information as required to perform their respective tasks and are obligated to protect your information.

3.2. Legal Compliance: We may disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the acquiring entity as part of the transaction, subject to the applicable privacy laws and regulations.

4. Data Security

4.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

4.2. It is your responsibility to keep any account credentials or passwords confidential. Please notify us immediately if you suspect any unauthorized use of your account or any security breaches.

5. Data Retention

5.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.2. Upon your request or when the information is no longer needed, we will securely delete or anonymize your personal information, subject to any legal obligations to retain certain data.

6. Your Rights

6.1. Access and Correction: You have the right to access and update your personal information. If you believe that any information we hold about you is inaccurate or incomplete, please contact us, and we will promptly correct or update it.

6.2. Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible.

6.3. Consent

 Withdrawal: If you have previously provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically. The updated Privacy Policy will be effective upon posting the revised version on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

Colorado Oxygen Services LLC.

941 Lima Street

Aurora,CO 80010

303-518-1363

jeff@coloradooxygenservices.com

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.